Returns & Refunds:

If, for some unfortunate reason, your item is damaged or faulty when it reaches you, please return it to us within 15 days of receipt, brand new and unworn and with the original packaging so that we can arrange a replacement or refund.  Replacements or refunds will not be made if the item is not returned to us within the timescale specified unless proof of postage can be provided.

We are afraid that we are unable to accept returns of earrings for reasons of hygiene.

Delivery:

Once your order has been confirmed, we aim to dispatch your goods within 2-3 days.
Standard first class postage and packaging is £1.50.

If you have any special delivery requests, please contact us at anna@ladyrocksjewellery.co.uk or on 07818 227550 / 07876 253458 and we will do our best to help